Privacy Policy

Your privacy is of utmost importance to Velamen, and we are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data to ensure a secure and enjoyable shopping experience.

  1. Information We Collect:

Velamen collects information you provide during the ordering process, including your name, contact details, and shipping address. Additionally, we may gather non-personal information, such as IP addresses and browsing patterns.

  1. How We Use Your Information:

The information we collect is used for order processing, shipping, and customer support. It also helps us improve our website, personalise your experience, and send you relevant updates and promotions.

  1. Data Security:

Velamen employs industry-standard security measures to protect your data from unauthorised access, disclosure, or alteration. Your payment information is processed securely through trusted payment gateways.

  1. Third-Party Services:

Velamen may use third-party services to enhance our website's functionality. These services may have their own privacy policies, and we encourage you to review them. We do not sell or trade your information with third parties for marketing purposes.

  1. Cookies and Tracking Technologies:

Velamen uses cookies and similar technologies to enhance your browsing experience. These tools help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.

  1. Your Choices:

You have the right to access, update, or delete your personal information. If you wish to do so, please contact us at 022 4035 1481 or email us at info@vkmgroups.biz We will respond to your requests promptly.

  1. Children's Privacy:

Velamen does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with information, please contact us, and we will take appropriate action.

By continuing to engage with Velamen, you signify your acceptance of this privacy policy. If you have any questions or concerns regarding your privacy or our practices, please don't hesitate to contact us at 022 4035 1481 or email us at info@vkmgroups.biz. Thank you for trusting Velamen with your fashionable journey!